BSB42520 Certificate IV Leadership and Management
The Certificate IV in Leadership and Management prepares you for a supervisory role in a range of sectors. You will learn about managing projects and teams, liaising with customers, establishing effective business strategies, and analysing and presenting market research which is vital for business in a competitive environment. At the completion of the course, you will be continually sought after for your role in guiding and developing team members.
CRICOS Course Code: 103965A
The Certificate IV in Leadership and Management reflects the role of individuals working as developing and emerging leaders and managers in a range of enterprise and industry contexts.
As well as assuming responsibility for their own performance, individuals at this level provide leadership, guidance and support to others. They also have some responsibility for organising and monitoring the output of their team.
They apply solutions to a defined range of predictable and unpredictable problems, and analyse and evaluate information from a variety of sources.
The target group is international students with little or no vocational experience. Applicants may possess little theoretical business skills and knowledge that they would like to develop in order to create further educational and employment opportunities.
Students are not required to have prior work experience or relevant skills or knowledge to enter this course.
Students must be over 18 years of age at the time of course commencement.Students must secure an appropriate visa that allows them to study in an Australian Registered Training Organisation prior to course commencement.
Academic Entry Requirements
To gain admission into this course, students must have successfully completed year 11 or secondary studies in their home country equivalent to Australian Year 11*.
(*Subject to the assessment level of that country and the course undertaken there. For more information please visit Ashton College’s website.)
English Language Entry Requirements
International Students applying for this qualification must have a minimum English language proficiency of IELTS 5.5 (overall band) or an equivalent exam result recognised by the Department of Home Affairs.
Other equivalent English language proficiency level is deemed one of the following:
|English language test providers||Minimum score||Minimum score and at least 10 weeks English Language Intensive Courses for Overseas Students (ELICOS)||Minimum score and at least 20 weeks ELICOS|
|International English Language Testing System (IELTS)||5.5||5||4.5|
|TOEFL internet-based test||46||35||32|
|Cambridge English: Advanced (Certificate in Advanced English)||162||154||147|
|Pearson Test of English Academic (PTE Academic)||42||36||30|
|Occupational English Test||B for each test component||N/A||N/A|
Alternatively, students may satisfy the English Language Entry Requirements by fulfilling any of one of the following:
- In the 2 years before applying for the student visa, the student has completed, in Australia and in the English language, either the Senior Secondary Certificate of Education or a substantial component of a course leading to a qualification from the Australian Qualifications Framework at the Certificate IV or higher level, while you held a student visa;
- The student has completed at least 5 years’ study in English in one or more of the following countries: Australia, UK, USA, Canada, New Zealand, South Africa, or the Republic of Ireland;
- You are enrolled in a principal course of study that is a registered school course, a standalone English Language Intensive Course for Overseas Students (ELICOS), or a registered post-graduate research course;
- You are an applicant who is a Foreign Affairs or, Defence sponsored student or a Secondary Exchange student (AASES);
- You are a citizen and hold a passport from UK, USA, Canada, NZ or Republic of Ireland.
Students must undertake Ashton College’s Language, Literacy and Numeracy test to demonstrate their English language proficiency (and to identify if additional support in any of those areas is required) prior to commencing their course
Students who successfully complete this qualification may progress onto:
- Diploma of Leadership and Management; or
A range of Diploma level qualifications within the BSB Business Services Training Package
- Successful completion of this qualification may lead to various job opportunities and titles across different industry sectors such as:
All students are provided with the opportunity to have their prior learning and experience assessed and gain recognition for this. (Recognition of Prior Learning – RPL).
Students who have successfully completed whole units of competency included in this course with another RTO can apply for Credit Transfer. (CT)
The CT and RPL application processes are provided to students in pre-enrolment information in accordance with the RPL/ CT policy and procedure.
Learner needs are assessed at enrolment in accordance with the Enrolment Policy and Procedure. Students complete the Enrolment and Pre-Training Review forms and submit supporting documentation to enable Ashton College to assess whether the course is appropriate for addressing their individual learner needs.
Once applications are received, they are assessed to ascertain whether the course addresses individual learner needs. The College will review the applicant’s prior experience, knowledge and skills in coming to this decision.
Decisions on whether the course is appropriate for addressing the applicant’s learning needs and whether the applicant can address the entry requirements are made. Students with learning needs that require support are identified during the enrolment processes.
Support is provided for clients with identified needs in accordance with the Client Support Policy and Procedure.
Ashton College takes all feasible and reasonable steps to assist students during the course so they can successfully complete the course within the course schedule and achieve certification.
Reasonable adjustments will be made to ensure that the student is not presented with artificial barriers to demonstrating competency in the program of study. Reasonable adjustments may include the use of adaptive technology, educational support, and alternative methods of assessment such as oral assessment. Any adjustments made will be recorded in the student’s file.
The learning need that forms the basis of any adjustment to the training program will be identified and appropriate strategies will be agreed with the student. Any adjustments will be recorded in the student file.
Pre enrolment information
Ashton College provides information to students’ pre-enrolment on course demands and expectations via the Client Information Handbook and course information available on the Ashton College website. This information also identifies the process for assessing the learner needs during enrolment, the outcomes of assessment and details on how Ashton College supports individual learner needs post enrolment.
Ashton College delivers an orientation to students outlining course requirements, processes, demands, support services and general information prior to course commencement.
Monitoring student performance in class
During scheduled classes and supervised study sessions trainers monitor student performance when completing tasks, participation in learning activities, completing homework and through responses to questions and questions asked. Formative assessment is also routinely undertaken. Trainers identify student abilities/ progress, learning needs/ issues from undertaking the above activities.
Trainers provide support to students in each class depending on individual learning and support needs e.g. explain concepts again, providing more one to one support, putting them in groups where they can learn of other students during group work tasks, providing extra time to complete tasks or referring them to learning materials to develop their knowledge and understanding. Students can also approach trainers or the Student support officer at any time to access learning support services.
Learning methodologies are planned and implemented by trainers as they progress through each unit. Trainers structure classes depending on the topic and individual learning needs of each student cohort. Learning activities for one group may have more of an emphasis on developing knowledge for one unit and on developing foundation skills for another. The individual needs of the cohort are considered, and activities planned accordingly.
Students with English language learning issues may be allocated more groupwork to develop knowledge and soft skills at the same time as their English language ability. The English-speaking abilities of students from some countries is often stronger than their English writing ability i.e. Indian students. This may be the opposite for Chinese students who sometimes struggle more with speaking in English.
The issues arising from the education system students have been exposed to in some countries also influences the learning activities to develop knowledge and skills. Some countries have more of an emphasis on theoretical knowledge and subsequently students struggle when it comes to developing skills to apply knowledge in given contexts. Again, the learning activities chosen will reflect these individual learning needs.
Monitoring course progress
Ashton College monitors students course progress in accordance with the Client Support Policy and Procedure and the National Code 2018 Standard 8 requirements.
Student course progress is monitored and students at risk of failing to achieve satisfactory course progress are identified. Trainers monitor performance and progress in class and can initiate intervention support for students by completing documentation and forwarding this to the Course Coordinator. Student results on the SMS are also monitored every fortnight. Students identified at risk of not achieving satisfactory course progress are identified, counselled and where relevant have intervention strategies initiated.
The college provides assistance if the student is experiencing difficulties and not progressing through their course as per the course schedule.
Ashton College employs a range of support services where appropriate and feasible to support students learning needs during course delivery.
Access to appropriate support services is provided to assist students to successfully complete their course within the scheduled duration. Ashton College may refer students to external sources if they are unable to sufficiently provide support for students learning needs.
Refer to the Client Support and Completion Within Expected Duration policies and procedures for further details on how Ashton College monitors course progress and supports students to help ensure completion within the expected duration.
Students at Risk
Ashton College has intervention strategies, including student support services available to enable students to complete the qualification within the scheduled duration.
Students at risk of not completing their course within the scheduled duration are identified as early as possible.
Ashton College meets with all students who are not making satisfactory progress and with their agreement puts in place Intervention strategies to assist in their successful completion of the course.
Ashton College has defined “satisfactory progress” as successfully completing more than 50% of units undertaken in a study period.
Students who do not make satisfactory progress over two consecutive study periods will be reported in accordance with the requirements of the ‘The National Code 2018’.
This process is governed by Ashton College Client Support and Completion within Expected Duration Policy and Procedures.
Students who are experiencing difficulties with any aspect of their course are encouraged to contact their trainer or other relevant staff. Our trainers are able to provide academic support to facilitate the successful completion of your course.
Students who are experiencing language, literacy and numeracy difficulties during the course can access support from our trainers.
If the level of support required is outside of what the trainer can provide then Ashton College will arrange a referral to internal LLN support services within the Academic Department.
We understand that our students sometimes require extra support to help them cope with their training course. Sometimes there can be personal issues that impact their successful course completion. We can assist students in accessing professional welfare services. Students who are experiencing personal/ welfare issues that are impacting their studies are encouraged to contact their trainer or other relevant support staff. Please refer to Client Information Handbook for contact details of support staff members.
Students must successfully complete a total of 12 units of competency to gain the BSB40520 Certificate IV in Leadership and Management qualification. This comprises 5 core units and 7 elective units.
The course units are indicated in the table below
|Unit code||Unit title||
|BSBLDR411||Demonstrate leadership in the workplace||Core|
|BBLDR413||Lead effective workplace relationships||Core|
|BSBOPS402||Coordinate business operational plans||Core|
|BSBXCM401||Apply communication strategies in the workplace||Core|
|BSBXTW401||Lead and facilitate a team||Core|
|BSBLDR414||Lead team effectiveness||Elective|
|BSBOPS403||Apply business risk management processes||Elective|
|BSBPEF402||Develop personal work priorities||Elective|
|BSBWHS411||Implement and monitor WHS policies, procedures and programs||Elective|
|BSBTWK401||Build and maintain business relationships||Elective|
|BSBOPS404||Implement customer service strategies||Elective|
|BSBHRM413||Support the learning and development of teams and individuals||Elective|
The course is delivered over 52 weeks consisting of 40 weeks tuition and 12 weeks holidays. Students will participate in nominal (supervised) activities for a total of 800 hours at 20 hours per week and unsupervised activities outside of class time for a total of 160 hours at 4 hours per week. Tuition is split over four 10-week study periods and 12 weeks of holidays.
Classes are scheduled for 20 hours face to face delivery per week consisting of 8 hours per day for 2 days and 4 hours supervised study per week. In addition, students are expected to undertake 4 hours unsupervised independent study and assessment outside of scheduled class time per week.
During term time students attend scheduled face to face classes and supervised study sessions, where they can get additional support from the trainer. Please refer to the course delivery schedule for further details.
The approximate delivery hours for this course are as follows:
Face to face classes – 40 weeks x 20 hours per week = 800 hrs
Independent study and assessment outside of class time – 40 weeks x 4 hours per week = 160 hrs
Total course hours: 800 + 160 = 960
Classes will consist of groups between 16 – 20 students.
A face to face delivery mode is employed including face to face training and supervised study. All face to face delivery takes place in the Ashton College’s main campus at 213 Nicholson street, Footscray. Students will also be supported outside of face to face classes through e-mail and/or telephone.
Some units will be delivered via a stand-alone and some may be via clustered delivery method. An understanding of the relationships between units is developed throughout the course.
A timetable is given to each student pre-course commencement (at orientation). Students are provided with an induction to the course to outline the learning and assessment processes, support services and other relevant information during orientation.
Text books for the course for will be provided to the student. Students will read relevant sections of the textbooks in preparation for the face to face classes. Students will attend a face to face classes for each unit at agreed stages throughout the course. Students may contact their trainer for support/ assistance outside of scheduled face to face contact times.
Students will commence undertaking summative assessment tasks once the relevant teaching/ learning has been completed and students have been provided opportunities for formative assessment.
Each unit of competency assessment includes assessment methods in accordance with unit of competency guidelines, principles of assessment and rules of evidence. Students will undertake assessments to demonstrate competence against the assessment criteria in each unit. Students will attempt each assessment in turn until competency is demonstrated against all unit requirements.
To be assessed as satisfactory for each assessment activity, student responses must be at least reasonably correct answers. Student must demonstrate satisfactory performance in each assessment task to be deemed competent in the unit.
Students will be provided with opportunities for re-assessment if they fail to demonstrate competency during assessment tasks. In certain cases students may be advised to re-enrol in further training before re attempting assessments.
Submission will be marked S – Satisfactory or NS – Not Satisfactory and verbal and/or written feedback provided. Unit results are recorded as C – Competent and NYC – Not Yet Competent.
Assessment methods may include Observation activities involving Demonstration or Role-plays, Short answer questions, Multiple choice questions, Written assessments, Projects, Practical activities or Case Studies.
Upon successful completion of 12 units of competency, students will be issued a BSB42520 Certificate IV in Leadership and Management qualification and a record of results that indicate the units successfully completed. Students who successfully complete some but not all of the units of competency in the course they will be issued a Statement of Attainment detailing the units they have successfully completed.