Learner needs are assessed at enrolment as per Ashton College’s client support policy and procedure. Students complete the enrolment form and submit supporting documentation to enable Ashton College to assess whether the course is appropriate for their abilities and learner needs.
Students who have learning needs that cannot be accommodated by Ashton College and/or do not satisfy the entry requirements will be provided guidance to access an external service/organisation where they can develop the required level of skills/support. On achieving the required level of knowledge and skills they can then reapply for the course.
Ashton College takes all feasible and reasonable steps to assist students during the course, so they can successfully complete the course within the course schedule and achieve certification.
Ashton College provides information to student’s pre-enrolment on course demands and expectations via the Client Information Handbook and course information available on the Ashton College website. This information also identifies the process for assessing learner needs during enrolment, the outcomes of assessment and details on how Ashton College supports individual learner needs post enrolment.
Ashton College delivers an orientation to students outlining course requirements, processes, demands, support services and general information prior to course commencement.
Ashton College monitors student attendance in accordance with the National Code 2018, Standard 8 and provides assistance if the student is experiencing difficulties and not progressing through their course as per the course schedule.
Ashton College employs a range of support services where appropriate and feasible to support students learning needs during course delivery.
Access to appropriate support services is provided to assist students to successfully complete their course within the scheduled duration. Ashton College may refer students to external sources if they are unable to sufficiently provide support for students learning needs.
Refer to the ELICOS Attendance Monitoring, Client Support and Completion Within Expected Duration Policies and Procedures for further details on how Ashton College monitors students’ progress and supports students to help ensure completion within the expected duration.
For many of the students, their previous educational experience was in a much more teacher-centred, top- down regime. The students expect the teacher to guide their learning as the teacher would do in their native systems. Given these preset premises, there will need to be identification of needs to evaluate the gap between the student’s current ability and the demands of academic performance, particularly in assessment, but also in class participation. The students will all be encouraged to become active learners, equipping them with the skills to succeed in English speaking academic life. Students who are experiencing difficulties with any aspect of their course are encouraged to speak with their teacher or any other member of staff.
We understand that our students sometimes require extra support to help them cope with their course. Sometimes there can be personal issues that impact their successful course completion. We can assist students in accessing professional welfare services. Students who are experiencing personal/ welfare issues that are impacting their studies are encouraged to contact their trainer or any other member of staff.